Brian Burnham
Oct 26, 2023
****
Great service and accommodation of special requests
Read on GoogleSERVICES
Moss Treatment
Our local moss crew inspects structure, drainage, and attic airflow before applying a gentle, biodegradable treatment that releases growth without bruising your shingles or metal panels.
Why Homeowners Trust Next Level
Our professional rope-access technicians are experts at handling even the steepest and most challenging roofs. Fully certified and insured, our team is comfortable working on everything from classic homes to modern new builds, ensuring safety and precision on every job.
Before we begin, we take a thorough approach to protect your investment
- Detailed Inspection: We photograph each slope and identify any ventilation or flashing issues before starting.
- Deep Prep: We clear heavy debris so our specialized treatment can work effectively at the source.
- Safe & Effective Treatment: Our eco-friendly blend neutralizes moss at the root while keeping your gutters, skylights, and home accents completely unharmed.
Once the job is done, we provide you with a before-and-after gallery and personalized maintenance tips, so you’ll know exactly how to keep your roof in perfect shape for years to come.
Testimonials
Homeowners Moss Removal Reviews
*****
Fontal Madison
Oct 18, 2023
*****
Absolutely to date the best window cleaning I’ve had in a long time. Thank you so much for being quick to reply to emails and send staff for quotes as well as only 3 days to get them done. You will be my top choice and will spread the word. Thank you. Fontal madison
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Todd Sloan
May 30, 2023
*****
We basically have a house of windows and the Next Level team always do an amazing job!!! This is our third time having them do interior/exterior windows as well as roof top clean-up. We will definitely be booking again this Fall!
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Phil Penneway
Oct 4, 2022
*****
Next Level did a great job and I would recommend them to anyone looking for gutter cleaning or moss removal.
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Elaine Virtue
Aug 6, 2022
*****
Pleasant,efficient employee. Quality work.
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JS
Aug 3, 2022
*****
We had our windows inside and out cleaned and they were fantastic. They let us know precisely when they’d arrive, we’re on time and did a great job cleaning. Meticulous attention to detail and very nice guys. We’ve used a different company in the past and weren’t so happy. We chose this company based on the online reviews and would be happy to recommend them.
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Michael Gro
Jul 9, 2022
*****
Michael and his crew arrived on time, went straight to work, and worked efficiently as a team to make all the windows and deck railings sparkling clean. Their positive energy, coupled with careful work were much appreciated. I highly recommend this firm.
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Barry Abel
Jun 28, 2022
*****
The guys did a very good job, arrived on time and finished with 2 hours.
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Helena Nunes Duarte
Jun 13, 2022
*****
Great experience with this service.
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Dorothy Ammerlaan
May 22, 2022
*****
Great experience with this service.
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KED KED
May 9, 2022
****
Apparently they were here because they left a door knob hanger. Without the hanger I would never have thought they showed up. The windows are streaked and still have hard water marks all over them. I let the both Duncan and Luca know (office managers?) and have not received a reply from either. I do not recommend next level as both quality of work and customer service are lacking professionalism. Hard nope on these guys. UPDATE*** They did come back to fix the windows and they look great. One star for the first crew, 5 stars for the guy who came back to fix the first crew’s mess. I rescind my hard nope and will try them again.
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Kerri Lougheed
Apr 21, 2022
*****
Great experience with this service.
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Valerie Rebner
Mar 10, 2022
*****
Would recommend this company. Reliable and do an amazing job! Very fast and efficient.
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Angela Greene
Oct 6, 2021
*****
They were on time, professional, caring and careful. I have used them before and would use them again. Nice fellows.
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Jim Fritz
Sep 2, 2021
*****
Great Team from Sales to Service
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Celia Mytron
Jun 28, 2021
*****
I have used Next Level services more than once and always find their work to be excellent! My windows sparkle! The crew is friendly, professional and prompt. Highly recommend.
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Cindy Cameron
May 4, 2021
*****
The guys were on time, got right at it inside and out. Very courteous and did a wonderful job. We are very pleased with the marked difference. Also got our stubborn water stains off our patio railing. Great work.
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Trudy Oates
Apr 21, 2021
*****
Very professional, friendly, Braeden and Keelan work very well together, they were efficient and a great eye for detail, very conciencence about thier work space and getting the job done right. So glad we use Next Level Window Cleaning every year. Never a disappointment.
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Joanne Willmott
Apr 21, 2021
*****
Great job doing our very dirty screens, windows and tracks. I didn't even know they were going to do the skylights - was a great surprise. Awesome - I can see through the windows again!
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Heather Kelz
Nov 25, 2020
*****
Great experience with this service.
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Jim Coughlin
Oct 27, 2020
*****
Very professional and polite young men. Couldn't be happier! The windows were very dirty so they worked extra hard to clean them.
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Kenneth Seymour
Sep 20, 2020
*****
Great experience with this service.
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Darren Turner
Jul 14, 2020
*****
We're really happy with the job that was done. Great communication up front on what to expect for arrival time and current procedures around covid protocols and again after the job was finished to be sure we were happy. This was our first time requesting a service like this, and we will definitely be calling again in the future. The house looks amazing, and it was done with care. Great job!
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john grain
Mar 25, 2020
*****
A great service with professional, polite and efficient staff. They have helped us a few times and each visit was first class. Thanks.
Read on GoogleHow Our Moss Removal Process Works
Local weather can be tough on roofs, which is why our process combines thorough inspection checklists, debris removal, and commercial-grade vacuums. We use a specialized dwell foam designed to reach shaded pockets and keep working long after application. We prioritize being neighbor-friendly. Our team coordinates directly with HOAs to respect quiet hours and community guidelines, ensuring our crews arrive prepared and mindful of those living nearby.
To give you total peace of mind, a dedicated project coordinator will keep you in the loop with:
To give you total peace of mind, a dedicated project coordinator will keep you in the loop with:
Real-time text updates and arrival ETAs.
Post-rainfall follow-ups.
Clear communication on every next step so you’re never left guessing.
NEXT LEVEL Difference
Fast Scheduling When Weather Turns
Same-week appointments cover Glenmore, Rutland, McKinley Landing, and the Mission. When storms drop extra needles, we fast-track return visits and guarantee a tidy cleanup within 24 hours once the moss releases.
Gentle Chemistry Built for the Okanagan
Our biodegradable blend targets moss at the root, works on asphalt, metal, and cedar, and rinses clean to protect Okanagan Lake. We finish with gutter flushing and skylight detailing so no residue is left behind.
Crew You'll Trust on Every Roof
Every technician passes annual rope-access recertification, background screening, and hands-on training for steep-slope safety. We protect landscaping with drop cloths, shoe covers, and tidy ground crews before we leave.
Fully Insured
&
Warranty-Safe Moss Removal
We maintain $5M liability coverage, WorksafeBC clearance letters, and manufacturer-backed soft-wash credentials so insurers and strata managers approve us without hesitation. Safety plans, harness logs, and lift inspections travel with every crew.
Need paperwork for your HOA or adjuster? We package compliance docs, crew certifications, and maintenance notes tailored to developments like Gallagher’s Canyon, The Ponds, Black Mountain, and Upper Mission.
Roof Challenges We Solve
Harsh weather, heavy snow, and dense shade can keep roofs damp for weeks. These conditions allow pine needles and organic debris to trap moisture, letting moss take root quickly within shingles and seams. In these damp zones, Gloeocapsa magma bacteria thrive by feeding on the limestone filler inside modern shingles. This process strips away reflective granules and significantly shortens your roof’s lifespan.
Our treatment process is designed to stop this damage and protect your home:
- Debris Removal: We clear away all organic buildup to reveal the surface.
- Low-Pressure Foam: We soften the moss safely without damaging the shingles.
- Deep Rinse & Protect: We lift the growth and apply a preventative treatment that keeps your surfaces clear for 12 to 24 months.
As an added touch, we offer optional driveway or siding rinses to leave your entire exterior looking refreshed and like new
Moss Treatment FAQs
How often should roofs be treated for moss?
Most roofs benefit from a professional moss treatment every 18–24 months. However, north-facing slopes or areas with heavy shade and snowpack may require annual touch-ups, as persistent moisture creates the perfect environment for organic growth.
Even if you only notice a small patch of moss, Gloeocapsa magma bacteria are likely already feeding on the limestone filler in your shingles. By treating the entire roof, we prevent spores from settling under unaffected tabs, stopping the damage before it spreads and ensuring a faster recovery for your roof’s surface.
Will your moss treatment harm my landscaping?
Gutters protect your home from water damage and potential water getting into your home. They direct the water away from your home. If your gutters are full you run the risk of them overflowing. Overflowing gutters can cause a lot of potential damage to your property, including leaks in your basement, foundation damage, or rotting of your rafters or plywood under your shingles. Full gutters can also cause ice dams and overflowing onto walkways and paths which can freeze in the winter and cause liabilities.
Do you scrape or pressure wash moss off roofs?
Gutters protect your home from water damage and potential water getting into your home. They direct the water away from your home. If your gutters are full you run the risk of them overflowing. Overflowing gutters can cause a lot of potential damage to your property, including leaks in your basement, foundation damage, or rotting of your rafters or plywood under your shingles. Full gutters can also cause ice dams and overflowing onto walkways and paths which can freeze in the winter and cause liabilities.
What does Kelowna moss removal cost?
Gutters protect your home from water damage and potential water getting into your home. They direct the water away from your home. If your gutters are full you run the risk of them overflowing. Overflowing gutters can cause a lot of potential damage to your property, including leaks in your basement, foundation damage, or rotting of your rafters or plywood under your shingles. Full gutters can also cause ice dams and overflowing onto walkways and paths which can freeze in the winter and cause liabilities.
Helping you live your Next Level Life
You’ll rest easy knowing we carry both liability and WCB insurance. Protect your home and family, only work with fully insured window cleaning professionals.